Our top-performing Hosts are called Superhosts. Their listings feature a special badge that lets everyone spot & know they’re extra awesome. The Badge is very important to the both guests & Hosts; it make the guests feel extra confident with the Host while its a the Host benefits with the many bookings.

How it works

Every quarter, we evaluate your hosting performance over the past 12 months for all the listings on your account. (However, you didn’t have to host for the entire 12 months to qualify.) Each quarterly assessment is a 5-day period beginning on:

• January 15th
• April 15th
• July 15th
• October 15th

If you meet the program requirements by the assessment date, you’ll automatically become a Superhost—no need to apply. We’ll notify you of your performance status at the end of each assessment period. It may take up to 1 week for your Superhost badge to show up on your listing.

Requirements

To qualify, you must be a primary Host with a SanBnB account in good standing and has met the following criteria:

• Completed at least 10 bookings that total at least 90 nights
• Maintained a 90% response rate or higher
• Maintained a 5% cancellation rate (5 cancellation per 100 reservations) or lower, with exceptions made for those that fall under our Extenuating Circumstances policy.
• Maintained a 4.8 overall rating (based on the date the guest left a review, not the date they checked out, over the past 365 days.